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	<title>Baby Rabies &#187; Dallas/Ft. Worth</title>
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	<description>When it&#039;s more than a fever.</description>
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		<title>This one goes out to the Dallas/ Fort Worth folks</title>
		<link>http://babyrabies.com/2010/03/10/this-one-goes-out-to-the-dallas-fort-worth-folks/</link>
		<comments>http://babyrabies.com/2010/03/10/this-one-goes-out-to-the-dallas-fort-worth-folks/#comments</comments>
		<pubDate>Wed, 10 Mar 2010 04:29:08 +0000</pubDate>
		<dc:creator>Jill</dc:creator>
				<category><![CDATA[Dallas/Ft. Worth]]></category>

		<guid isPermaLink="false">http://babyrabies.com/?p=1470</guid>
		<description><![CDATA[
Just a quick post to 1. tell you how excited I am to be a contributor over at BurbMom.net now and to 2. tell you how pumped I am to show off my stroller whore knowledge (not nearly as kinky as it sounds) over at the DFW Family Expo this Saturday.
1. A few weeks ago [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://69.89.31.93/~babyrabi/wp-content/uploads/2010/03/DFWFamilyExpo.jpg"><img class="aligncenter size-medium wp-image-1471" title="DFWFamilyExpo" src="http://69.89.31.93/~babyrabi/wp-content/uploads/2010/03/DFWFamilyExpo-300x132.jpg" alt="" width="300" height="132" /></a></p>
<p>Just a quick post to 1. tell you how excited I am to be a contributor over at <a href="http://www.burbmom.net/">BurbMom.net </a>now and to 2. tell you how pumped I am to show off my stroller whore knowledge (not nearly as kinky as it sounds) over at the <a href="http://dfwfamilyexpo.com/">DFW Family Expo</a> this Saturday.</p>
<p>1. A few weeks ago<a href="http://www.junecleavernirvana.com/"> Holly</a> found my blog, then I found Holly&#8217;s blog, then we emailed back and forth about some blog things, then she invited me to come on as a contributor for<a href="http://www.burbmom.net/"> BurbMom.net!</a> I love when blogging and networking come full circle. I&#8217;m so thrilled to become a part of their community, and if you&#8217;re in the DFW area, specifically North Dallas and Fort Worth, you should check it out. It&#8217;s a great community and website for moms, by moms with lots of local information. I just published my very first post over there today. It&#8217;s about&#8230;</p>
<p>2. The DFW Family Expo, put on by <a href="http://metroplexbaby.com/">Metroplex Baby and Kids</a> and benefiting Children&#8217;s Medical Center. The Expo will be held at Centennial Hall in Fair Park this Saturday, the 13th from 10 to 5. There will be plenty of stuff to do for everyone in the family. Since Barb and Tina (co-founders of MBK) know I&#8217;m a wee bit obsessed with strollers, they pegged me as the perfect representative to help out with the stroller exhibit where not only can you gaze at some of the hottest strollers on the market, but you can also enter to win one of several. I&#8217;ll be manning the entry box. You may bring me treats, such as chocolates or cinnamon rolls or coffee, but I&#8217;m not in charge of drawing the winners. Just so you know. You can read all the details in <a href="http://www.burbmom.net/dfw-family-expo/">my post over at BurbMom</a> or you can just head straight to <a href="http://dfwfamilyexpo.com/">DFWFamilyExpo.com</a> to check it out and purchase your tickets, which are super affordable at $3/adult and $2/child 2 and up.</p>
<p>Hope to see lots of you there! Be sure to identify yourself as a <span style="text-decoration: line-through;">creepy internet stalker</span> online friend <img src='http://69.89.31.93/~babyrabi/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>We found a farmer&#8217;s market!</title>
		<link>http://babyrabies.com/2010/01/24/we-found-a-farmers-market/</link>
		<comments>http://babyrabies.com/2010/01/24/we-found-a-farmers-market/#comments</comments>
		<pubDate>Sun, 24 Jan 2010 22:07:26 +0000</pubDate>
		<dc:creator>Jill</dc:creator>
				<category><![CDATA[Dallas/Ft. Worth]]></category>
		<category><![CDATA[Food]]></category>
		<category><![CDATA[farmer's market]]></category>
		<category><![CDATA[food]]></category>
		<category><![CDATA[four seasons market]]></category>
		<category><![CDATA[grass fed]]></category>
		<category><![CDATA[local]]></category>

		<guid isPermaLink="false">http://babyrabies.com/?p=1335</guid>
		<description><![CDATA[Changes are a coming. Yesterday, after a lovely 8 mile family run and a trip to Starbucks where I eternally screwed myself by introducing Kendall to the kid&#8217;s hot chocolate, we saw a sign at the entrance of a nearby outdoor mall. It was advertising LOCAL CHEESE, and FRESH BREAD. OMG! A Farmer&#8217;s Market! And [...]]]></description>
			<content:encoded><![CDATA[<p>Changes are a coming. Yesterday, after a lovely 8 mile family run and a trip to Starbucks where I eternally screwed myself by introducing Kendall to the kid&#8217;s hot chocolate, we saw a sign at the entrance of a nearby outdoor mall. It was advertising LOCAL CHEESE, and FRESH BREAD. OMG! A Farmer&#8217;s Market! And not more than 5 miles from our house.</p>
<p>Sad thing is I&#8217;d seen these signs before. Hell, I&#8217;d even seen the booths set up outside before as I quickly walked past to get to Carters for their awesome sale on PJs. I never once put 2 and 2 together to figure out that this was EXACTLY the place we needed to be shopping. I never realized that I could get grass fed, locally grown, responsibly raised meat and eggs here.  In fact, before we drove past the mall I was telling Scott that we needed to plan a trip out to a nearby farm this weekend to talk to them and try out some of their meat. Ha! Turns out we were able to do just that without the 1.5 hour round trip drive, just by swinging by the <a href="http://www.fourseasonsmarkets.com/">Four Seasons Market.</a></p>
<p>Granted, it didn&#8217;t have a huge selection. There wasn&#8217;t much produce to speak of, but, as advertised, there was local cheese and yogurt and bread. Better still, there were two farms represented, selling grass fed meat and eggs. We had a nice long chat with the couple who runs <a href="http://sloanscreekfarm.com/">Sloans Creek Farm </a>about how much we miss living in Virginia and how awesome <a href="http://www.polyfacefarms.com/">Joel Salatin</a> (of The Omnivore&#8217;s Dilemma and Food Inc. fame) is. They told us he&#8217;d be speaking at Plano&#8217;s Live Green Expo in April, which thrilled us like they&#8217;d just told us Joel McHale was coming to town. They even invited us out to their farm for a celebration they happen to be throwing this year on Kendall&#8217;s second birthday. I think we just might take them up on it.</p>
<p>Unfortunately, they didn&#8217;t have any chicken or eggs, so we headed to the other booth occupied by a local farm, <a href="http://truthhillfarm.com/">Truth Hill Farm.</a> Turns out we arrived too late in the day to pick up any eggs from them, too, but we were able to snag the last whole chicken they had in the freezer. I was so excited I asked the kind man to pose for a picture. I blabbed something about my &#8220;parenting blog&#8221; and how our &#8220;life is changing&#8221; and &#8220;you know, Food Inc?&#8221;, and I&#8217;m positive it all sounded Greek to him, but he kindly obliged my request.</p>
<p style="text-align: left;"><a href="http://69.89.31.93/~babyrabi/wp-content/uploads/2010/01/TruthHillFarmpurchase.jpg"><img class="aligncenter size-large wp-image-1336" title="TruthHillFarmpurchase" src="http://69.89.31.93/~babyrabi/wp-content/uploads/2010/01/TruthHillFarmpurchase-1024x768.jpg" alt="" width="430" height="323" /></a></p>
<p style="text-align: left;">With that major purchase out of the way, I headed to the <a href="http://www.luckylayla.com/">Lucky Layla Farm</a> booth to pick up some cheese and drinkable yogurt for Kendall. (I gave him some of that today, and he liked it so much he chewed the nipple off his sippy cup to suck every last drop out of there. Perhaps I should look into a straw next time.) The man, wearing a very broken in OU hat, was the picture of jolly, and more than happy to answer the string of questions I had about how and where his products were produced.</p>
<p style="text-align: left;">I was tempted to pick up some yummy smelling spices from <a href="http://www.dallasspicemarket.com/store/">Kurry King</a>, but considering I don&#8217;t know what the heck to do with them, I figured my money was better spent on some basic food for now. So I spent the last bit of my $40 on two loaves of bread, a whole wheat loaf from the charming family that runs <a href="http://roseyridgefarm.blogspot.com/">Rosey Ridge Farm</a>, and another rustic white loaf from a young, nice girl who bakes all the bread for her <a href="http://wemebread.com/">WeMe Bread</a> micro-bakery in East Dallas on her own.</p>
<p style="text-align: left;">Notice how I can tell you a little bit about each of the producers I purchased from? How simply amazing is that?I have never come home from the grocery store with a bag full of food and a head full of stories all about where and how that food was produced. I&#8217;ve never been able to put a face to the name on the label of my bread. I&#8217;ve never been able to visualize the actual farm my chicken was raised on. Simply amazing, and yet amazingly simple. Farmer raises meat, brings meat to market, you meet farmer, farmer tells you about his farm.</p>
<p style="text-align: left;">Okay, I will admit that I didn&#8217;t bring home as much &#8220;food&#8221; for my $40 as I would with a trip to a traditional grocery store, but that&#8217;s only if you consider &#8220;food&#8221; to be anything edible. What I did do was bring home what I believe to be a bag full of nothing but REAL food, no fillers, no junk, which is incredibly hard to find at a grocery store.</p>
<p style="text-align: left;">Here&#8217;s a picture of my &#8220;haul&#8221; (I laugh as I type that because my friend Michelle just introduced me to these &#8220;haul&#8221; videos on YouTube, and I am COMPLETELY CONFUSED by them. These people are going on and on about their Walmart and drugstore purchase for some reason I&#8217;ve yet to figure out, and NONE of them can read a receipt. For a lobotomy, <a href="http://www.youtube.com/watch?v=Me5K5TLVK1w">click here</a> and see what I mean.)</p>
<p style="text-align: center;"><a href="http://69.89.31.93/~babyrabi/wp-content/uploads/2010/01/firstfarmersmarkethaul.jpg"><img class="aligncenter size-large wp-image-1337" title="firstfarmersmarkethaul" src="http://69.89.31.93/~babyrabi/wp-content/uploads/2010/01/firstfarmersmarkethaul-1024x768.jpg" alt="" width="430" height="323" /></a></p>
<p style="text-align: left;">Breakdown of cost:</p>
<p style="text-align: left;">4.25 lb chicken $16.94<br />
San Pedro block of cheese $10<br />
2 drinkable yogurts $3<br />
1 loaf  rustic white bread $4<br />
1 loaf  whole wheat bread $5</p>
<p style="text-align: left;">Total= $38.94</p>
<p style="text-align: left;">Next week I hope we get there early enough to get a couple dozen eggs ($4/dozen) and some freshly made whole wheat linguini ($6/lb).</p>
<p style="text-align: left;">I&#8217;m so happy we found this place! At least between now and getting a deep freeze/placing a bulk order for meat we can hit the market up weekly for our meat, egg and cheese purchases. Now, I just need to find a produce solution. I happened to grab a copy of  <a href="http://www.ediblecommunities.com/dallasfortworth/">Edible Dallas &amp; Fort Wort</a>h while I was there, and lo and behold there is a whole article dedicated to CSAs and Co-ops (pg. 25, Winter 2009). <a href="http://www.squeezepenny.com/">Squeezepenny</a> is highlighted, and was also recommended by a reader, so I think I&#8217;m going to start there.</p>
<p style="text-align: left;">So that&#8217;s where we stand as of now with our commitment to changing how we eat. What about you? Have you done anything? I have to say I am so excited and inspired to be hearing from so many of you about the changes you have been making and are starting to make. Thank you so much for sharing with me!</p>
<p style="text-align: left;">Kendall is about a week shy of 21 months old.</p>
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		<slash:comments>28</slash:comments>
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		<title>Awesome parents feed their kid funnel cake</title>
		<link>http://babyrabies.com/2009/10/12/awesome-parents-feed-their-kid-funnel-cake/</link>
		<comments>http://babyrabies.com/2009/10/12/awesome-parents-feed-their-kid-funnel-cake/#comments</comments>
		<pubDate>Mon, 12 Oct 2009 04:22:24 +0000</pubDate>
		<dc:creator>Jill</dc:creator>
				<category><![CDATA[Dallas/Ft. Worth]]></category>
		<category><![CDATA[Headed to Toddlerhood]]></category>
		<category><![CDATA[fried butter]]></category>
		<category><![CDATA[funnel cake]]></category>
		<category><![CDATA[Oprah]]></category>
		<category><![CDATA[state fair]]></category>
		<category><![CDATA[Texas]]></category>

		<guid isPermaLink="false">http://babyrabies.com/?p=1071</guid>
		<description><![CDATA[Despite my Navy Brat upbringing that took me all over the western part of the country (including way west- Hawaii) by the time I was 12, Texas will always be &#8220;home&#8221; to me. I spent 7th grade through high school graduation in a small, South Texas town with only one stop light, two flashing lights [...]]]></description>
			<content:encoded><![CDATA[<p>Despite my Navy Brat upbringing that took me all over the western part of the country (including way west- Hawaii) by the time I was 12, Texas will always be &#8220;home&#8221; to me. I spent 7th grade through high school graduation in a small, South Texas town with only one stop light, two flashing lights (one functioned as a stop light only during school hours) and a Dairy Queen. I was so &#8220;over it&#8221; by the time I graduated that I went to college 17 hours away, by car, and didn&#8217;t move back to TX until 9 years later.</p>
<p>Since moving back, there are many things about TX that I&#8217;m still &#8220;over&#8221;. Don&#8217;t get me wrong, it&#8217;s nice to be &#8220;home&#8221; and close to family and old friends again, but had I not had such deep roots here, this wouldn&#8217;t be the first place on my list of states to live (please don&#8217;t interpret this as me hating on TX because I do love so much about it).  One of the things on my &#8220;over it&#8221; list is the abundance of fried, unhealthy food and the subsequent lack of healthy options, at least in the part of the state we live in.</p>
<p>However, on days like today, for events like the Texas State Fair, I just have to embrace it. I have to love this great state for what it is, a place that will deep fry anything (Coke, lattes, cheesecake, Oreos, pickles, bacon, BUTTER), a place that shows no fear when it comes to artery clogging cuisine.</p>
<p>So, yes, today we visited the State Fair for the second year. First up, we walked through all the livestock there for show, like the &#8220;orses&#8221; and the &#8220;AHAHAHAHAHAHAHHAAHAHAAs&#8221; (or horses and sheep and goats). Kendall was *so* excited about the &#8220;AHAHAHAHAHAAAHAHAHAs&#8221; that people looked at us like our child had Turrets as he shrieked out each time we passed one.</p>
<p>We also saw a pig so big that his balls could eclipse my head, not that I know that for a fact or anything&#8230; I can just imagine. Really. They were freaking disgustingly huge. I think this is the only reason he is on display. The grown ups tell the kids he&#8217;s just a &#8220;BIG PIG!&#8221; but they are all taking pics of his balls with their Iphone. I&#8217;m sorry. I didn&#8217;t get any pictures of his balls. Not for any moral reasons, but because I hadn&#8217;t dug the camera out of the black hole that is my diaper bag yet.</p>
<p>We swung through the cow milking exhibit, and I was taken back to last year when I nursed in public without a cover there for one of the first times, as I fed my little 5 month old milk monster. I figured I couldn&#8217;t find a more appropriate place at the State Fair to NIP than the pavilion where lactating was encouraged and celebrated. This year Kendall got a thrill out of petting the cows on display and, I&#8217;m guessing, peed his pants after one came right out and licked him.</p>
<div class="wp-caption alignleft" style="width: 458px"><img title="Cow glee" src="http://photos-g.ak.fbcdn.net/hphotos-ak-snc1/hs278.snc1/10528_1160217518477_1018959948_30417414_4795193_n.jpg" alt="Kendall squeels with glee after a cow licks him" width="448" height="604" /><p class="wp-caption-text">Kendall squeels with glee after a cow licks him</p></div>
<p>After we thoroughly sanitized our hands and Kendall&#8217;s face, we headed to the pavilion that offered the free ice cream last year. It was insanity from the moment we entered, and after only 5 minutes I&#8217;d already told two people what assholes they were for blatantly cutting in line and deliberately throwing their trash on the ground, mere steps away from a freaking trash can. As Scott and Kendall exited the line for the free quesadillas, I saw a girl purposely spill half her Dr.Pepper on the floor as her mom laughed at her. Moments away from self destruction, Scott attempted to calm me by suggesting we &#8220;get the fuck&#8221; out of there and reminded me that  it was the free food that was making people crazy. Indeed. I would rather pay for my food than spend another minute with these insane, grubbing assholios. So we went to the auto show.</p>
<p>Scott was not impressed with the auto show. There was no electric car, specifically no Chevy Volt. The sales rep&#8217;s excuse for this was something along the lines of, &#8220;Well, this isn&#8217;t really the market for an electric car right now.&#8221; Sadly, I had to agree.</p>
<p>At some point while we were there <a href="http://www.wfaa.com/sharedcontent/dws/wfaa/latestnews/stories/wfaa091011_wz_apoprah.20873e3e8.html">Oprah showed up.</a> I don&#8217;t know this because we actually saw her, only because I heard some cowboys behind us grumbling something about, &#8220;That woman&#8230; yearh&#8230; Oprah&#8230; yearh&#8230; beef&#8230; yearh&#8230; hamburger&#8230;&#8221;  and because there was a MASSIVE crowd between us and the other side of the fair, a massive, SCREAMING crowd.</p>
<p>All that behind us, the greedy shit-heads, the Oprah madness, the car disappointment, we decided to get down to business and do what we went there to do. It was time to EAT. It was time for ALL of us to eat, and we were both so excited to introduce Kendall to his first taste of fattening fair food. Enter the funnel cake.</p>
<div class="wp-caption alignleft" style="width: 614px"><img title="Funnel cake!" src="http://photos-b.ak.fbcdn.net/hphotos-ak-snc1/hs278.snc1/10528_1160217798484_1018959948_30417417_2991577_n.jpg" alt="The photo Im submitting for the Mom of the Year award" width="604" height="453" /><p class="wp-caption-text">The photo I&#39;m submitting for the Mom of the Year award</p></div>
<p>The noise he made while eating it sounded something like this:</p>
<p>&#8220;Mmmphmmmrrrmmmm nom nommmmrr nom mrrrmmph eeeeeee!&#8221;</p>
<p><img class="alignleft" title="Mrrrmph Nom" src="http://photos-c.ak.fbcdn.net/hphotos-ak-snc1/hs258.snc1/10528_1160217878486_1018959948_30417418_3256670_n.jpg" alt="" width="453" height="604" /></p>
<p>After the funnel cake we bought a fat basket of fried pickles and I contemplated how awesome it would be to be pregnant during the State Fair. We had 10 tickets left to spend, and were coming up on nuclear nap time melt down. I REALLY wanted the deep fried pecan pie, but wouldn&#8217;t you know, it was freaking 12 tickets. So we continued on down the row of food tents, weighing all the options, when we came upon a line that looked like it had been transported from the Tower of Terror ride at Disney World, and there was a second one, equally as long on the other side of the same booth. I didn&#8217;t even have to look at their menu to know that they were selling the infamous deep fried butter.</p>
<div class="wp-caption alignleft" style="width: 614px"><img title="Fried butter madness" src="http://photos-h.ak.fbcdn.net/hphotos-ak-snc1/hs278.snc1/10528_1160218358498_1018959948_30417423_7343509_n.jpg" alt="This is only 1/4 of one of two lines for the fried butter" width="604" height="453" /><p class="wp-caption-text">This is only 1/4 of one of two lines for the fried butter</p></div>
<p>Why so much fuss over fried butter? Well, it&#8217;s this year&#8217;s *big* thing. It was actually voted  <a href="http://www.msnbc.msn.com/id/32665106/">&#8220;Most Creative&#8221;</a> food, which I honestly do not get. WTF is creative about frying butter? &#8220;But Jill,&#8221; you might say, &#8220;nobody has ever thought to fry butter before!&#8221; Right, because that is redundant, just like nobody has ever thought to pickle salt before.  I&#8217;m not going to diss the fried butter itself (just it&#8217;s award) because we didn&#8217;t try it. We chose to spend our last ten tickets on the fried smores, instead. Totally awesome. Totally &#8220;Nommmrrph&#8221;, as Kendall would say.</p>
<div class="wp-caption alignleft" style="width: 463px"><img title="EeEee! Fried butter!" src="http://photos-g.ak.fbcdn.net/hphotos-ak-snc1/hs278.snc1/10528_1160218278496_1018959948_30417422_6276971_n.jpg" alt="Fried butter THAT way!" width="453" height="604" /><p class="wp-caption-text">&quot;Fried butter THAT way!&quot;</p></div>
<p>Then we headed back home, bellyaches and all. Scott is still rolling around here like Templeton from Charlotte&#8217;s Web. We have vowed not to ingest such utterly horrible, greasy foods again&#8230; at least for another year when we might just have to try next year&#8217;s &#8220;big thing&#8221;- a deep fried deep fryer, fried in grease from a deep fryer that was deep fried.</p>
<p>Kendall is 17 months, 1 week and 2 days old, and probably two pounds heavier. I promise I fed him veggies for dinner.</p>
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		<slash:comments>7</slash:comments>
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		<item>
		<title>Okay, here is an edited down version</title>
		<link>http://babyrabies.com/2009/10/01/okay-here-is-an-edited-down-version/</link>
		<comments>http://babyrabies.com/2009/10/01/okay-here-is-an-edited-down-version/#comments</comments>
		<pubDate>Thu, 01 Oct 2009 04:30:34 +0000</pubDate>
		<dc:creator>Jill</dc:creator>
				<category><![CDATA[Dallas/Ft. Worth]]></category>
		<category><![CDATA[diabolical]]></category>
		<category><![CDATA[dimples cupcakes]]></category>
		<category><![CDATA[take 2]]></category>
		<category><![CDATA[TheBump.com]]></category>

		<guid isPermaLink="false">http://babyrabies.com/?p=1065</guid>
		<description><![CDATA[I do not know WTF is going on in my original post about Dimples Cupcakes and the CEO calling me diabolical. It&#8217;s still up if you want to take a look at it here. You can go there to read the email exchange between us, including the full email he sent me that included this [...]]]></description>
			<content:encoded><![CDATA[<p>I do not know WTF is going on in my original post about Dimples Cupcakes and the CEO calling me diabolical. It&#8217;s still up<a href="http://babyrabies.com/2009/09/30/dimples-cupcakes-not-so-sweet/"> if you want to take a look at it here</a>. You can go there to read the email exchange between us, including the full email he sent me that included this lovely bit:</p>
<p><em> </em><strong><em>I would respectfully request you reconsider your actions and remove your posting or I will immediately response to your blog posting and fully disclose the full scope of this situation including your name and contact information along with any and all organizations whom you may represent.</em></strong></p>
<p>You can also find a link to the original post I made on TheBump.com where I said this:</p>
<h4 id="ctl00_mcr_ctl00___PostRepeater_ctl01_H4PostTitle" class="ForumPostTitle"><em>Not so happy with this company</em></h4>
<div class="PostContentArea">
<p><em>I’ve been looking forward to Dimples Cupcakes opening in Willow Bend for a while now. When Liz and I started planning our MNO fundraiser I contacted them to see if they would donate a door prize and maybe some goody bag stuffers. Obviously, it would benefit us, but it would also be a great way for them to get their info out there to a set of consumers in their target market.</em></p>
<p><em>The man I have dealt with from the beginning started out telling me it “shouldn’t be problem!” and that he just had to confirm some stuff. I sent him the info over a month ago, have followed up various times only to get the “I’ve been busy, still need to check” line from him. And each time he got increasingly more rude on the phone to me. Finally, I called today to see if he could finally confirm everything for this weekend and he was terribly rude. He went on and on about how they give so much and are so busy and acted as if he hadn’t even really considered our proposal at all.</em></p>
<p><em>Listen, I’m not mad about being told no. That’s understandable. What I am mad about was his attitude and that he wasted my time.</em></p>
<p><em>Don’t think I’ll be lining up for any of their cupcakes any time soon. Oh well.</em></div>
<p><em>/vent</em></p>
<p>What I am posting below is the account of my phone conversation with Dimples Cupcakes CEO Chad Sorrels, hopefully with spaces this time.</p>
<div>After a couple hours, my phone rang. What I will tell you from here on will obviously be my take on the conversation. I will do my very best to remember what was said and give you an honest account. Obviously, you know that this is my side of the story.</div>
<div>The conversation started off with a series of apologies from Chad, but each was followed with an excuse. “I’m sorry you feel that way, but we’ve been under a lot of stress…” “I’m sorry you got that impression, but he’s a great guy and that’s not like him at all…” Not my ideas of sincere apologies, but whatever. I was open to hearing him out. I was open to communicating. I was, after all, the one who encouraged him to call me to discuss this matter.</div>
<div>Then he started telling me how my post was the only negative comment his company has ever received and it was irresponsible of me to post it just because I was mad I didn’t get a donation. I explained in very clear terms AGAIN that I was not upset that his company was unable to donate to my fundraiser. I was upset with the way my time was wasted and the way I was treated by his employee.</div>
<div>I asked how it would be any different if I was treated poorly by an employee while ordering cupcakes. He insisted it was very different because I was obviously just mad about the donation.</div>
<div>We went back and forth for a little bit, recounting each of our sides of the story. He kept trying to explain why this person may have treated me badly or, at least, why I would “feel” that he treated me badly. Again, a couple “I’m sorry, but”s thrown in.</div>
<div>I tried to explain that this was merely a vent about poor customer service to a group of girls who I’m close with. Had this been five or ten years ago, I would have possibly vented about it to some friends over coffee or on the phone, but that, in this day and age, he has to accept that unfavorable reviews like this are going to pop up on the internet and he should be confident enough in his company to know that one bad review is not going to do a lot of damage if there are ten other positive ones that outweigh it. I also explained that if what he wanted me to do was to remove my post, he certainly wasn’t getting there by threatening me, like he did in his first email to me.</div>
<div>At another point in the conversation we had some sort of exchange about respecting customers, to which he told me that I “wasn’t a customer”. I explained that I was a potential customer and he retracted with, “Well *everyone’s* a potential customer and you’re not treating me with a lot of respect by posting that.” Confused, I moved on.</div>
<div>Then it was back to me being upset with them because I didn’t get the donation. Seriously. It did not compute. I can’t believe I had to do so much explaining. This is when I started to get really irritated. He again implied that my post was spurred by not getting the donation and I finally cut him off. I did raise my voice a  bit, because I was sick of being accused of something I clearly did not do. I told him I would not allow him to tell me anymore that I was posting out of anger over the lack of donation. He then asked why I posted on the message board anonymously to which I had to LOL a bit, and then, possibly with a snarky tone, told him that he needed an education in the way the internet, blogs and message boards work.</div>
<div>Well, that set him off. He told me, (this is all paraphrased to the best of my memory) “No wonder he was rude to you if this is the way you act!… You are a piece of work… I know what type of person you are and I’m sure with your personality type you deal with this a lot… I’m done talking to you… You are irrational and can’t be spoken to… I don’t know where you are from, but if you plan on doing any fundraisers in this town you better watch out because it is a small world… I will ruin your reputation in this town (&lt;&lt;&lt;THAT, I know he said word for word)”</div>
<div>I calmly said, “Chad, I apologize for raising my voice” and went on to tell him a little bit about how a message board works and how I wasn’t posting “anonymously”. I was posting under a screen name, and then told him all the reasons why it would be bad to post personal info there like my phone number and home address, like he implied he would do in his threat to me.  He expressed that he was upset that I didn’t sign that post with my first and last name (and now a roaring LOL from the internet community) or the companies I represent.</div>
<div>Well, last I checked, if a person works for, say, Dell and they write that they aren’t happy with the way the guy at Subway treated them, that doesn’t mean that Dell is now not happy with Subway, right? I mean, unless he was writing on Dell’s behalf, and I wasn’t writing on anyone’s behalf but my own. Okay, this is all obvious to everyone, right?</div>
<div>Then, at some point toward the end, he called me “Diabolical” more than once. I was so taken aback, I thought I heard him wrong. I asked him to repeat what he just called me and he said, “you are diabolical”. Then again threatened with the reputation thing. He told me to have my lawyers contact his because he was going to take further action. There was some legal banter back and forth. I let him know that I had already notified TheBump.com and the LLS and forwarded all chains of communication to both of them. Then he floored me by asking what city I live in. I told him that’s none of his business and I wasn’t going to tell him. He then asked where my phone number was from. I told him that there was no way I was telling him anything about my location. Then I calmly said, “I’m done talking with you, Chad. Good bye,” and hung up.</div>
<div>I’m really, really trying to think if I called him any names, but I swear, I really don’t think I did. I’m trying to think if there was anything I said to him that was disrespectful other than the snarky internet education comment, but I truly don’t think I did. I really held my composure for the most part, except when I did raise my voice a little after getting so aggravated with the incessant accusations.</div>
<div>I am just… just… astounded by the way he treated me. Prior to today I probably would have ended up purchasing a Dimple’s Cupcake at some point in the near future. And, had he emailed me with an open mind, asked to hear my side of the story, took at least partial responsibility for the way I was treated without making excuses, I would have at least considered posting an update to the original message board post saying that the company went out of their way to make things right. All would have been well, damage would have been controlled and I would not be blogging about this tonight for thousands to see.</div>
<div>But, no, Chad. I will not be bullied into removing a negative review of your company. And I really have to wonder if these scare tactics are the reason why you can say there are no negative reviews of your company out there. I stand behind what I said, but you should know that your actions today have eclipsed any negative experience I’ve had with your employees up to this point x 100.  You said you would “ruin my reputation” so consider this my preemptive strike.</div>
<div>Signed,</div>
<div>Jill Krause</div>
<div>Associated with nobody except myself and this blog, which is read by hundreds, if not thousands of DFW area residents</div>
<div></div>
<div><strong><em>Edited on December 11, 2009 to add this email I received from Chad on December 8, 2009</em></strong></div>
<div></div>
<div><strong><em>Jill,</em></strong></div>
<div><strong><em>I would like to apologize for everything I have said to you or written in an email.  I am not attempting to make any excuses for the way I handled the situation and the tone I took.</em></strong></div>
<div><strong><em>I wanted to apologize immediately after this unfortunate event, however I did not want to appear insincere in light of your blog postings.  Again, I obviously handled myself in an inexcusable manner and upset you terribly.  I can only say I am sorry and would like to more than simply send an email.  Dimples Cupcakes would be very happy to make frequent donations to the charity of your choice.  We would also like to display your charity on our website to bring additional awareness to your cause.  I know how passionate you are about the cause you champion and together we could do great things to benefit it.  I hope you do not think of this as a way to encourage you to take down your blogs, as I am very aware they have been up for some time.  Please share your thoughts.</em></strong></div>
<div><strong><em>Chad Sorrells</em></strong></div>
<div><strong><em>Dimples Cupcakes</em></strong></div>
<div></div>
<div><strong><em>I&#8217;ve passed the information for the North Texas chapter of Team In Training and the Leukemia and Lymphoma Society on to him.</em></strong></div>
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		<slash:comments>28</slash:comments>
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		<item>
		<title>Dimples Cupcakes = not so sweet</title>
		<link>http://babyrabies.com/2009/09/30/dimples-cupcakes-not-so-sweet/</link>
		<comments>http://babyrabies.com/2009/09/30/dimples-cupcakes-not-so-sweet/#comments</comments>
		<pubDate>Thu, 01 Oct 2009 03:23:57 +0000</pubDate>
		<dc:creator>Jill</dc:creator>
				<category><![CDATA[Dallas/Ft. Worth]]></category>
		<category><![CDATA[bad review]]></category>
		<category><![CDATA[bullied]]></category>
		<category><![CDATA[dimples cupcakes]]></category>
		<category><![CDATA[leukemia and lymphoma society]]></category>
		<category><![CDATA[TheBump.com]]></category>

		<guid isPermaLink="false">http://babyrabies.com/?p=1052</guid>
		<description><![CDATA[My apologies in advance for the horrible formatting and the terrible length of this post. I&#8217;ve messed with it, but can&#8217;t get it right, and I&#8217;ve thought about editing out the email exchanges, but I want to provide you with all the information so you can make your own informed judgement.
(I wrote a shorter version [...]]]></description>
			<content:encoded><![CDATA[<p>My apologies in advance for the horrible formatting and the terrible length of this post. I&#8217;ve messed with it, but can&#8217;t get it right, and I&#8217;ve thought about editing out the email exchanges, but I want to provide you with all the information so you can make your own informed judgement.</p>
<p>(I wrote a shorter version of this sans the lengthy email exchanges.<a href="http://babyrabies.com/2009/10/01/okay-here-is-an-edited-down-version/"> Read it here.</a> Sorry, still can&#8217;t get that wall of text to look better with some freaking spaces.)</p>
<p>It took me half the day, a glass of wine and about 100 deep breaths to come to the point where I feel like I can blog about this in the most objective manner possible. I struggled with whether or not to write anything on here about my experience with <a href="http://www.dimplescupcakes.com/">Dimples Cupcakes</a> all day, simply because of what I have already endured after merely posting one calmly worded negative review of my experience with them on a local message board. But to think a CEO of a local company believes he can get away with treating anyone like this, just ticks me off.  I refuse to be bullied. I refuse to be scared by his threats. Just as I would tell you all about a company or service that I love, and have many times before, I&#8217;m going to be upfront with you all about my unfortunate experiences with this company.</p>
<p>I reached out to Dimples a month or so ago after I saw that they planned to open a location in a local mall I sometimes take Kendall to for playdates.  I asked if they could donate a door prize and maybe even some goodie bag stuffers for a fundraiser this weekend that I&#8217;m co-hosting to raise money for my marathon for the Leukemia and Lymphoma Society. Here is what I wrote on the board.</p>
<h4 id="ctl00_mcr_ctl00___PostRepeater_ctl01_H4PostTitle" class="ForumPostTitle"><em>Not so happy with this company</em></h4>
<div class="PostContentArea">
<p><em>I&#8217;ve been looking forward to Dimples Cupcakes opening in Willow Bend for a while now. When Liz and I started planning our MNO fundraiser I contacted them to see if they would donate a door prize and maybe some goody bag stuffers. Obviously, it would benefit us, but it would also be a great way for them to get their info out there to a set of consumers in their target market.</em></p>
<p><em>The man I have dealt with from the beginning started out telling me it &#8220;shouldn&#8217;t be problem!&#8221; and that he just had to confirm some stuff. I sent him the info over a month ago, have followed up various times only to get the &#8220;I&#8217;ve been busy, still need to check&#8221; line from him. And each time he got increasingly more rude on the phone to me. Finally, I called today to see if he could finally confirm everything for this weekend and he was terribly rude. He went on and on about how they give so much and are so busy and acted as if he hadn&#8217;t even really considered our proposal at all.</em></p>
<p><em>Listen, I&#8217;m not mad about being told no. That&#8217;s understandable. What I am mad about was his attitude and that he wasted my time.</em></p>
<p><em>Don&#8217;t think I&#8217;ll be lining up for any of their cupcakes any time soon. Oh well.</em></div>
<p><em>/vent</em></p>
<p>As you can read, and what is hopefully evident, what I was upset about was the way I was treated by a representative of their company, NOT that I didn&#8217;t receive a donation.  I even reiterated that in a response later in the thread</p>
<p><em>I don&#8217;t get my feelings hurt when people tell me no. I realize that not everyone can give to everything. That&#8217;s life, that&#8217;s business. Just don&#8217;t waste my time. Ugh.</em></p>
<p>The thread, <a href="http://community.thenest.com/cs/ks/forums/thread/23217848.aspx">which you can read by going here</a>, up until this morning had fewer than 170 views and only 5 responses. Was I annoyed with the way I was treated? Yes. Was I now considering not going to their grand opening? Certainly. Was I going to boycott their company forever? Probably not. Cupcakes usually win out. Was I encouraging anyone else to boycott their company forever? Definitely not. At least, not up until today.</p>
<p>This was an email I received from the CEO of Dimples Cupcakes this morning.</p>
<div><em>Jill,</em></div>
<div><em>I was shocked today when I noticed that you had posted a very derogatory story on a blog about Dimples Cupcakes.  Dimples Cupcakes takes great pride in the fact that as a start-up company we donate to charitable causes on a weekly basis.  We spend more money on charitable donations then we do on our advertising budget.  I think it is terribly unfair that you would write a blog that is completely non reflective of the principals of Dimples Cupcakes.   We are very proud of the fact that we have NEVER had a negative article, review, or customer complaint every published on the Internet or any other media.  We have certainly never had someone that was not granted a request for a contribution/ advertising contract to conduct them self in such a reckless manner.  I am struggling to wrap my mind around the concept of someone participating in such a noble cause, as to raise money for the Leukemia &amp; Lymphoma Foundation and when your request was not granted you post blogs about that company.  Clearly I can not control what you choose to post on the Internet, however I hope you realize as one reads your post,  it totally diminishes your cause.  I would think that this is a terrible reflection on the charities that you represent. </em><strong><em> I would respectfully request you reconsider your actions and remove your posting or I will immediately response to your blog posting and fully disclose the full scope of this situation including your name and contact information along with any and all organizations whom you may represent. </em></strong><em> </em><strong><em>*</em></strong><em>I certainly think that you should be very specific with your sales calls not to mix different events and different causes that gave the totally wrong appearance.  I await your response, as I have place a call to the Leukemia &amp; Lymphoma Foundation and TheBump.com.</em></div>
<div><em>Chad Sorrels</em></div>
<div><em>President/ CEO</em></div>
<div><em>Dimples Cupcakes</em></div>
<div>Bolding was done by me</div>
<div>*as a side note to the story, I had also sent a media kit to Dimples for a company that I occasionally freelance for</div>
<p>This was my first email response back to the CEO</p>
<p><em>Chad,</em></p>
<div><em>I would love to speak with you further about this issue as I feel there are many miscommunications involved. Would you like to call me? I feel like it will be easier to openly communicate in a transparent manner over the phone versus email, which can get confusing. My phone number is xxx-xxx-xxxx. I look forward to hearing from you.</em></div>
<div><em>Jill</em></div>
<div>After an hour and no phone call, I sent a second email.</div>
<div><span style="color: #070707;"><em>Chad,</em></span><em><br />
</em></p>
<div><span style="color: #070707;"><em> </em></span></div>
<div><span style="color: #070707;"><em>I had hoped to get a call from you by now, but since I haven&#8217;t I will address some of your </em></span></div>
<div><span style="color: #070707;"><em>points in email while my son naps. </em></span></div>
<div><span style="color: #070707;"><em><br />
</em> </span></div>
<div><span style="color: #070707;"><em>The message I posted on TheBump.com was an honest account of the way I was treated </em></span></div>
<div><span style="color: #070707;"><em>by (name removed) at your company.  The fact that the &#8220;story&#8221; that it told may be</em></span></div>
<div><span style="color: #070707;"><em> non-reflective of the principals of Dimples, is not my fault. I was treated unprofessionally </em></span></div>
<div><span style="color: #070707;"><em>by (name removed), and if that is not a manner in which you want your company to be known for conducting business, then, perhaps, that is something you need to take up with him, and </em></span></div>
<div><span style="color: #070707;"><em>not lash out at me for posting my honest account of the exchange of communication between us.</em></span></div>
<div><span style="color: #070707;"><em><br />
</em> </span></div>
<div><span style="color: #070707;"><em>I will, again, reiterate that my disappointment did not result from anything to do with my </em></span></div>
<div><span style="color: #070707;"><em>relationship with (name removed) and I will forward you the email that I sent (name removed) this morning clarifying that.</em></span></div>
<div><span style="color: #070707;"><em><br />
</em> </span></div>
<div><span style="color: #070707;"><em>I will also point out that my post did not even hint at me being upset with not receiving a </em></span></div>
<div><span style="color: #070707;"><em>donation. I think it&#8217;s wonderful that Dimples gives so much, and I commend you for that. </em></span></div>
<div><span style="color: #070707;"><em>I mentioned in my post both here:</em></span></div>
<div><span style="color: #070707;"><em><br />
</em> </span></div>
<div><span style="color: #070707;"><em> </em></span><span style="color: #070707;"><em>Listen, I&#8217;m not mad about being told no. That&#8217;s understandable. What I am mad about was</em></span></div>
<div><span style="color: #070707;"><em> his attitude and that he wasted my time.</em></span></div>
<div><span style="font-family: Arial, Helvetica;"><span style="color: #070707;"><em><br />
</em> </span></span></div>
<div><span style="font-family: Arial, Helvetica;"><span style="color: #070707;"><em>And in my response here:</em></span></span></div>
<div><span style="font-family: Arial, Helvetica;"><span style="color: #070707;"><em> </em></span><span style="color: #070707;"><em>Exactly, Char. I don&#8217;t get my feelings hurt when people tell me no. I realize that not everyone </em></span></span></div>
<div><span style="font-family: Arial, Helvetica;"><span style="color: #070707;"><em>can give to everything. That&#8217;s life, that&#8217;s business. Just don&#8217;t waste my time. Ugh.</em></span></span></div>
<div><span style="font-family: Arial, Helvetica;"><span style="color: #070707;"><em><br />
</em> </span></span></div>
<div><span style="font-family: Arial, Helvetica;"><span style="color: #070707;"><em>I understand that companies can not always give to every organization that contacts them. </em></span></span></div>
<div><span style="font-family: Arial, Helvetica;"><span style="color: #070707;"><em>The only thing I said I was upset about in my post and in my reply was the way I was treated by a</em></span></span></div>
<div><span style="font-family: Arial, Helvetica;"><span style="color: #070707;"><em> representative of your company. I felt (name removed) wasted my time and treated me </em></span></span></div>
<div><span style="font-family: Arial, Helvetica;"><span style="color: #070707;"><em>disrespectfully. Honestly, had I had any idea how to contact a CEO, I would have asked to </em></span></span></div>
<div><span style="font-family: Arial, Helvetica;"><span style="color: #070707;"><em>speak to you to express my disappointment before posting this message, but (name removed) </em></span></span></div>
<div><span style="font-family: Arial, Helvetica;"><span style="color: #070707;"><em>was very evasive and would never tell me the names or contact information of any other </em></span></span></div>
<div><span style="font-family: Arial, Helvetica;"><span style="color: #070707;"><em>&#8220;decision makers&#8221; at your company, leading me to believe he was in a leadership position. </em></span></span></div>
<div><span style="font-family: Arial, Helvetica;"><span style="color: #070707;"><em>You can hopefully understand, then, how upsetting it was to feel like I had been treated so </em></span></span></div>
<div><span style="font-family: Arial, Helvetica;"><span style="color: #070707;"><em>poorly by such a person.</em></span></span></div>
<div><span style="font-family: Arial, Helvetica;"><span style="color: #070707;"><em><br />
</em> </span></span></div>
<div><span style="font-family: Arial, Helvetica;"><span style="color: #070707;"><em>Also, my experiences with your company have NOTHING to do with the validity and </em></span></span></div>
<div><span style="font-family: Arial, Helvetica;"><span style="color: #070707;"><em>honor of the charities I represent. I work hard to raise money for these valuable causes, </em></span></span></div>
<div><span style="font-family: Arial, Helvetica;"><span style="color: #070707;"><em>dealing with companies dayin and day out who treat me kindly and professionally. Many of them are unable to help me by</em></span></span></div>
<div><span style="font-family: Arial, Helvetica;"><span style="color: #070707;"><em>donating, and they tell me so in a timely, professional matter, and I move on. If I was upset with </em></span></span></div>
<div><span style="font-family: Arial, Helvetica;"><span style="color: #070707;"><em>every company who has denied my request for a donation and, as you have accused </em></span></span></div>
<div><span style="font-family: Arial, Helvetica;"><span style="color: #070707;"><em>me of doing, posted derogatory stories about my dealings with them because of it, that board would have many, many more posts. But, as I have expressed time and time again, </em></span></span></div>
<div><span style="font-family: Arial, Helvetica;"><span style="color: #070707;"><em>my disappointment does not come from being told no.</em></span></span></div>
<div><span style="font-family: Arial, Helvetica;"><span style="color: #070707;"><em><br />
</em> </span></span></div>
<div><span style="font-family: Arial, Helvetica;"><span style="color: #070707;"><em>I do apologize for &#8220;mixing&#8221; my cause with business. I felt at the beginning that</em></span></span></div>
<div><span style="font-family: Arial, Helvetica;"><span style="color: #070707;"><em> (name removed) and I had a casual dialogue, and I honestly just thought you all would be </em></span></span></div>
<div><span style="font-family: Arial, Helvetica;"><span style="color: #070707;"><em>interested in what (name removed) had to offer. However,  I never meant for him to think that </em></span></span></div>
<div><span style="font-family: Arial, Helvetica;"><span style="color: #070707;"><em>one had anything to do with the other, and I believe I was very clear about that in all my </em></span></span></div>
<div><span style="font-family: Arial, Helvetica;"><span style="color: #070707;"><em>communication with him.</em></span></span></div>
<div><span style="font-family: Arial, Helvetica;"><span style="color: #070707;"><em><br />
</em> </span></span></div>
<div><span style="font-family: Arial, Helvetica;"><span style="color: #070707;"><em>I have to say, I am upset that instead of reaching out to me to hear more of my side of the</em></span></span></div>
<div><span style="font-family: Arial, Helvetica;"><span style="color: #070707;"><em> story, you have instead threatened me. I will tell you that TheBump.com will not  allow any </em></span></span></div>
<div><span style="font-family: Arial, Helvetica;"><span style="color: #070707;"><em>sort of posting of any personal information, and if you do so, I will not hesitate to get a </em></span></span></div>
<div><span style="font-family: Arial, Helvetica;"><span style="color: #070707;"><em>lawyer involved. What I have done is not at all against any sort of law, what you are </em></span></span></div>
<div><span style="font-family: Arial, Helvetica;"><span style="color: #070707;"><em>threatening certainly is.</em></span></span></div>
<div><span style="font-family: Arial, Helvetica;"><span style="color: #070707;"><em><br />
</em> </span></span></div>
<div><span style="font-family: Arial, Helvetica;"><span style="color: #070707;"><em>If you would like for me to remove the post, trying to scare me is not the way to go about it. </em></span></span></div>
<div><span style="font-family: Arial, Helvetica;"><span style="color: #070707;"><em>I truly hope you take me up on the offer to speak over the phone.  My son will be sleeping</em></span></span></div>
<div><span style="font-family: Arial, Helvetica;"><span style="color: #070707;"><em> for a couple more hours and I will be free to talk with no interruptions.</em></span></span></div>
<div><span style="font-family: Arial, Helvetica;"><span style="color: #070707;"><em><br />
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<div><span style="font-family: Arial, Helvetica;"><span style="color: #070707;"><em>Jill</em></span></span></div>
<div>After a couple hours, my phone rang. What I will tell you from here on will obviously be my take on the conversation. I will do my very best to remember what was said and give you an honest account. Obviously, you know that this is my side of the story.</div>
<div>The conversation started off with a series of apologies from Chad, but each was followed with an excuse. &#8220;I&#8217;m sorry you feel that way, but we&#8217;ve been under a lot of stress&#8230;&#8221; &#8220;I&#8217;m sorry you got that impression, but he&#8217;s a great guy and that&#8217;s not like him at all&#8230;&#8221; Not my ideas of sincere apologies, but whatever. I was open to hearing him out. I was open to communicating. I was, after all, the one who encouraged him to call me to discuss this matter.</div>
<div>Then he started telling me how my post was the only negative comment his company has ever received and it was irresponsible of me to post it just because I was mad I didn&#8217;t get a donation. I explained in very clear terms AGAIN that I was not upset that his company was unable to donate to my fundraiser. I was upset with the way my time was wasted and the way I was treated by his employee.</div>
<div>I asked how it would be any different if I was treated poorly by an employee while ordering cupcakes. He insisted it was very different because I was obviously just mad about the donation.</div>
<div>We went back and forth for a little bit, recounting each of our sides of the story. He kept trying to explain why this person may have treated me badly or, at least, why I would &#8220;feel&#8221; that he treated me badly. Again, a couple &#8220;I&#8217;m sorry, but&#8221;s thrown in.</div>
<div>I tried to explain that this was merely a vent about poor customer service to a group of girls who I&#8217;m close with. Had this been five or ten years ago, I would have possibly vented about it to some friends over coffee or on the phone, but that, in this day and age, he has to accept that unfavorable reviews like this are going to pop up on the internet and he should be confident enough in his company to know that one bad review is not going to do a lot of damage if there are ten other positive ones that outweigh it. I also explained that if what he wanted me to do was to remove my post, he certainly wasn&#8217;t getting there by threatening me, like he did in his first email to me.</div>
<div>At another point in the conversation we had some sort of exchange about respecting customers, to which he told me that I &#8220;wasn&#8217;t a customer&#8221;. I explained that I was a potential customer and he retracted with, &#8220;Well *everyone&#8217;s* a potential customer and you&#8217;re not treating me with a lot of respect by posting that.&#8221; Confused, I moved on.</div>
<div>Then it was back to me being upset with them because I didn&#8217;t get the donation. Seriously. It did not compute. I can&#8217;t believe I had to do so much explaining. This is when I started to get really irritated. He again implied that my post was spurred by not getting the donation and I finally cut him off. I did raise my voice a  bit, because I was sick of being accused of something I clearly did not do. I told him I would not allow him to tell me anymore that I was posting out of anger over the lack of donation. He then asked why I posted on the message board anonymously to which I had to LOL a bit, and then, possibly with a snarky tone, told him that he needed an education in the way the internet, blogs and message boards work.</div>
<div>Well, that set him off. He told me, (this is all paraphrased to the best of my memory) &#8220;No wonder he was rude to you if this is the way you act!&#8230; You are a piece of work&#8230; I know what type of person you are and I&#8217;m sure with your personality type you deal with this a lot&#8230; I&#8217;m done talking to you&#8230; You are irrational and can&#8217;t be spoken to&#8230; I don&#8217;t know where you are from, but if you plan on doing any fundraisers in this town you better watch out because it is a small world&#8230; I will ruin your reputation in this town (&lt;&lt;&lt;THAT, I know he said word for word)&#8221;</div>
<div>I calmly said, &#8220;Chad, I apologize for raising my voice&#8221; and went on to tell him a little bit about how a message board works and how I wasn&#8217;t posting &#8220;anonymously&#8221;. I was posting under a screen name, and then told him all the reasons why it would be bad to post personal info there like my phone number and home address, like he implied he would do in his threat to me.  He expressed that he was upset that I didn&#8217;t sign that post with my first and last name (and now a roaring LOL from the internet community) or the companies I represent.</div>
<div>Well, last I checked, if a person works for, say, Dell and they write that they aren&#8217;t happy with the way the guy at Subway treated them, that doesn&#8217;t mean that Dell is now not happy with Subway, right? I mean, unless he was writing on Dell&#8217;s behalf, and I wasn&#8217;t writing on anyone&#8217;s behalf but my own. Okay, this is all obvious to everyone, right?</div>
<div>Then, at some point toward the end, he called me &#8220;Diabolical&#8221; more than once. I was so taken aback, I thought I heard him wrong. I asked him to repeat what he just called me and he said, &#8220;you are diabolical&#8221;. Then again threatened with the reputation thing. He told me to have my lawyers contact his because he was going to take further action. There was some legal banter back and forth. I let him know that I had already notified TheBump.com and the LLS and forwarded all chains of communication to both of them. Then he floored me by asking what city I live in. I told him that&#8217;s none of his business and I wasn&#8217;t going to tell him. He then asked where my phone number was from. I told him that there was no way I was telling him anything about my location. Then I calmly said, &#8220;I&#8217;m done talking with you, Chad. Good bye,&#8221; and hung up.</div>
<div>I&#8217;m really, really trying to think if I called him any names, but I swear, I really don&#8217;t think I did. I&#8217;m trying to think if there was anything I said to him that was disrespectful other than the snarky internet education comment, but I truly don&#8217;t think I did. I really held my composure for the most part, except when I did raise my voice a little after getting so aggravated with the incessant accusations.</div>
<div>I am just&#8230; just&#8230; astounded by the way he treated me. Prior to today I probably would have ended up purchasing a Dimple&#8217;s Cupcake at some point in the near future. And, had he emailed me with an open mind, asked to hear my side of the story, took at least partial responsibility for the way I was treated without making excuses, I would have at least considered posting an update to the original message board post saying that the company went out of their way to make things right. All would have been well, damage would have been controlled and I would not be blogging about this tonight for thousands to see.</div>
<div>But, no, Chad. I will not be bullied into removing a negative review of your company. And I really have to wonder if these scare tactics are the reason why you can say there are no negative reviews of your company out there. I stand behind what I said, but you should know that your actions today have eclipsed any negative experience I&#8217;ve had with your employees up to this point x 100.  You said you would &#8220;ruin my reputation&#8221; so consider this my preemptive strike.</div>
<div>Signed,</div>
<div>Jill Krause</div>
<div>Associated with nobody except myself and this blog, which is read by hundreds, if not thousands of DFW area residents</div>
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<div><strong><em>Edited on December 11, 2009 to add this email I received from Chad on December 8, 2009</em></strong></div>
<div><strong><em>Jill,</em></strong></div>
<div><strong><em>I would like to apologize for everything I have said to you or written in an email.  I am not attempting to make any excuses for the way I handled the situation and the tone I took.</em></strong></div>
<div><strong><em>I wanted to apologize immediately after this unfortunate event, however I did not want to appear insincere in light of your blog postings.  Again, I obviously handled myself in an inexcusable manner and upset you terribly.  I can only say I am sorry and would like to more than simply send an email.  Dimples Cupcakes would be very happy to make frequent donations to the charity of your choice.  We would also like to display your charity on our website to bring additional awareness to your cause.  I know how passionate you are about the cause you champion and together we could do great things to benefit it.  I hope you do not think of this as a way to encourage you to take down your blogs, as I am very aware they have been up for some time.  Please share your thoughts.</em></strong></div>
<div><strong><em>Chad Sorrells</em></strong></div>
<div><strong><em>Dimples Cupcakes</em></strong></div>
<div><strong><em>I&#8217;ve passed the information for the North Texas chapter of Team In Training and the Leukemia and Lymphoma Society on to him.</em></strong></div>
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